Communication, Email & Social Media

When purchasing a course, coaching session, or assessment you’ll be added to our email list. We promise not to spam or send a high amounts of emails. Your information and email are secure and will not be exposed or sold to third-party companies. You can also reach us via email, the contact page on our website, Facebook messenger or LinkedIn inMail. Due to these many communication outlets, we try to honour our goal in getting back to inquiries within 24 to 48 hours but in some cases it may be longer.

Payment

PayPal transactions are our current methods of payment. Our terms are payment in full upon a digital transaction. All goods remain the property of the Company until paid for in full.

Security

We take the security of all our customers and transactional data very seriously. Our site is maintained, updated, and secured to the best of our ability within the best practices of website security. The website is additionally secured via server side by our hosting company. Any breaches or issues with the hosting company are out of our control.

Cancellation / Refund Policy

Due to the nature of the goods and services offered on this website (i.e. information products) including coaching, courses, and assessments, full and partial refunds are not offered because it’s impossible for you to return the item(s) or knowledge received after purchase.

Support & Availability

Product support is provided to customers with purchases. Support is provided via email or our contact page. Upon account closure, a Client’s access to support is terminated.

Support inquiries can be sent via lien@lienpotgieter.co.za. General inquiries can be sent via the form on the contact page. When you purchase a product, you’ll be added to our email list. You can unsubscribe at any time by clicking the unsubscribe button in the footer of the email. We try our best to get back to emails and other support requests within 24 to 48 hours, Monday to Friday SAST.

Unless otherwise stated, the services featured on this website are available on a Global Basis. All advertising is intended for the Global market. You are solely responsible for evaluating the fitness for a particular purpose of any downloads, programmes and text available through this site. Redistribution or republication of any part of this site or its content is prohibited, including such by framing or other similar or any other means, without the express written consent of the Company.

The Company does not warrant that the service from this site will be uninterrupted, timely or error free, although it is provided to the best ability. By using this service, you thereby indemnify this Company, its employees, agents and affiliates against any loss or damage, in whatever manner, howsoever caused.

Copyright

All content is property of Lien Potgieter Creativity Consultancy. All course content and paid layouts are copyrighted. If distributed illegally, legal action will be taken.

You can also view our full privacy policy here.